Expertise

YOUR PARTNER IN PROBLEM SOLVING

EXPERTISE

PROBLEM SOLVING: PLANNING IN A MANAGEMENT SYSTEM

 

Behind every successful management system is a great plan. Providing evidence that the risks, opportunities, needs and interests of all parties have been taken into consideration, anticipated and effectively considered is a complex problem.

PROBLEM SOLVING: CHECKING A MANAGEMENT SYSTEM

 

So, you have planned, resourced and delivered your service or product to your customer. Now is the opportunity to check how it went, to make improvements and address any issues that may come back to haunt your business later.

WHAT WE CAN DO

 

Below is an overview of just some of the standards and work undertaken by selufen.

ISO 9001:2015 - QUALITY MANAGEMENT

 

Revised to include risk based thinking, the quality management standard has never been better suited to today's business environment. selufen was founded after many years of trying to use the ISO 9001:2008 standard to drive risk throughout organisations.

 

Needless to say, the absence of 'obligation' meant that this process would prove to be difficult. With the new requirements of the need to be able to demonstrate that you have identified external and internal issues, which you monitor and review, the need to be able to demonstrate that you have identified, monitor and review all interested parties that are relevant to the quality management system and their requirements, as well as the need to ensure the quality management system is compatible with the strategic direction as well as taking responsibility and promoting risk based thinking, customer focus and improvement and finally the need to identify the risks and opportunities that need to be managed, ISO 9001 can finally drive the informed decision making and improvement that all businesses can benefit from.

 

What our customers had to say about our work with ISO 9001:2015:

 

"James was extremely professional and helpful throughout the Audit, we established a number of activities for improvement and have now completed and implemented them!”

 

Andrew Williams, Quality Manager, Team Fusion, London, www.teamfusion.com.

SECURITY CODES OF PRACTICE

 

Used in conjunction with ISO 9001:2015 and / or the Approved Contractor Scheme, the British Standard Codes of Practice are designed to provide any guidance and standards for the management of core security activities.

SECURITY INDUSTRY AUTHORITY -

APPROVED CONTRACTOR SCHEME (SIA ACS)

 

Since the inception of the Security Industry Authority in 2004, along with the implementation of the Approved Contractor Scheme, the private security industry in the UK has been transformed.

 

Built around nine core clauses, an Approved Contractor undergoes external verification once per annum to demonstrate their compliance with the Security Industry Authority's requirement for Approved Contractor status ranging from testing the strategy of an organisation, reviewing the arrangements for managing suppliers, customers, contracts and consumers, as well as financial management and effectiveness of a security provider's leadership, the Scheme uses scoring to measure and assess the success of an applicant organisation.

 

What our customers had to say about our work with the Security Industry Authority's Approved Contractor Scheme:

 

“We couldn’t be happier with James Stone’s work… We were very satisfied with the results and James Stone’s commitment. He exceeded all expectations.”

 

Charlotte Fraser, Operations Manager, Bayleaf Security, London, www.bayleaf-security.co.uk.

 

 

"72.5"

The average assessment score of selufen customers in 2016.

 

 

"40.5"

The average increase in score at our customer's first assessment after starting to work with selufen.

INTEGRATED STANDARDS

 

Well-established as the way forward, all standards can be combined and integrated, allowing organisations to benefit from the improvements driven by each standard.

 

If you are a security provider with multiple activties, the operational controls may be the same or they may be very , a problem. selufen are experienced and cabale of managing a wide range combinations, enabling customers to expand their activities and commercial pursuits while integrating these activities into the existing management system.

 

What our customers had to say about our work with integrated management systems:

 

“When James first spoke to us about Consultancy work we knew that he would be extremely good to help our business grow. He is always here to assist, guide and also look at things from all sides, His knowledge within the Industry is massive. I have personally recommended him to 3 other Company Directors whom I know both personally and professionally. If only every Consultant operated the way Selufen do the Industry as a whole would be on a more professional level field with also a greater understanding for Managers on what gaining the accreditations actually mean and how to operate within the standards required.”

 

Dan Wilson, Managing Director, Event Security Southern, Weymouth, www.eventsecuritysouthern.com.

 

CONTACT US

86-90 Pul Street, London, EC2A 4NE, United Kingdom

0044 (0) 20 3291 3281

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