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Needless to say, the absence of 'obligation' meant that this process would prove to be difficult. With the new requirements of the need to be able to demonstrate that you have identified external and internal issues, which you monitor and review, the need to be able to demonstrate that you have identified, monitor and review all interested parties that are relevant to the quality management system and their requirements, as well as the need to ensure the quality management system is compatible with the strategic direction as well as taking responsibility and promoting risk based thinking, customer focus and improvement and finally the need to identify the risks and opportunities that need to be managed, ISO 9001 can finally drive the informed decision making and improvement that all businesses can benefit from.
What our customers had to say about our work with ISO 9001:2015:
"James was extremely professional and helpful throughout the Audit, we established a number of activities for improvement and have now completed and implemented them!”
Andrew Williams, Quality Manager, Team Fusion, London, www.teamfusion.com.
Built around nine core clauses, an Approved Contractor undergoes external verification once per annum to demonstrate their compliance with the Security Industry Authority's requirement for Approved Contractor status ranging from testing the strategy of an organisation, reviewing the arrangements for managing suppliers, customers, contracts and consumers, as well as financial management and effectiveness of a security provider's leadership, the Scheme uses scoring to measure and assess the success of an applicant organisation.
What our customers had to say about our work with the Security Industry Authority's Approved Contractor Scheme:
“We couldn’t be happier with James Stone’s work… We were very satisfied with the results and James Stone’s commitment. He exceeded all expectations.”
Charlotte Fraser, Operations Manager, Bayleaf Security, London, www.bayleaf-security.co.uk.
The average increase in ACS score at our client's first assessment after starting to work with selufen
Average ACS score of selufen clients
If you are a security provider with multiple activties, the operational controls may be the same or they may be very , a problem. selufen are experienced and cabale of managing a wide range combinations, enabling customers to expand their activities and commercial pursuits while integrating these activities into the existing management system.
What our customers had to say about our work with integrated management systems:
“When James first spoke to us about Consultancy work we knew that he would be extremely good to help our business grow. He is always here to assist, guide and also look at things from all sides, His knowledge within the Industry is massive. I have personally recommended him to 3 other Company Directors whom I know both personally and professionally. If only every Consultant operated the way Selufen do the Industry as a whole would be on a more professional level field with also a greater understanding for Managers on what gaining the accreditations actually mean and how to operate within the standards required.”
Dan Wilson, Managing Director, Event Security Southern, Weymouth, www.eventsecuritysouthern.com.